Archive for the ‘Support’ Category

DISH Network Moving Policy

April 16th, 2010 Kristi Colinger

DISH Network Moving Policy

Are you moving? Well congratulations for your new home! We know that it’s not congratulations that you are looking for at present. You rather need best of luck for safe moving! It’s really hard to pack all those things while moving. Let us help you a bit in that. Do you want to know how to get your satellite TV dish moved to your new home? It’s as easy as 1, 2 and 3. DISH Network makes moving your satellite dish hassle-free! It is easy to move your satellite TV service ANYWHERE in the country. What’s more? You will also get a FREE DVR Upgrade!

Moving itself is stressful. Allow DISH Network to take some of the burdens off your shoulders. Just pack the satellite TV receivers and remotes with you and leave for your new home and let DISH Network take care of the rest.

Irrespective of which part of country you are moving to, DISH Network ensures that you won’t miss a single of your favorite programming. They offer a quick and effective moving plan. With the moving plan from DISH Network, you can now enjoy a FREE DVR upgrade for your new home ($6.00/mo DVR Service charge is applicable).

Just follow 3 Simple steps to move your DISH Network today:

  1. Call 1-888-869-1284 to inform them about your new address.
  2. Pack your DISH Network receivers and remote controls.
  3. We will install a satellite dish and connect that with your receiver at your new home.

See I told you it’s as simple as 1, 2, and 3!

Call to schedule your hassle-free moving today.

* Restrictions Apply

Posted in Dish Network, Receiver, Support Tags: DVR View Comments

How to Set Up Parental Control on Dish TV

February 26th, 2010 Kristi Colinger

You can watch all kinds of program on Dish Network. However, some of these programs may not be quite appropriate for children. So as a parent you must be worrying about your kids catching the hold of the programs that are not meant for them. With the Dish Network parental control system you can now control and restrict the TV viewing of the young ones. You can protect selective program or even an entire channel with password. You can also lock the programs based on the rating available with the Motion Picture Association of America.

Parental Control on Dish TV

To protect the programs with parental control lock, you need to follow a few easy steps:

Step 1 : You have to switch your television on at first. Then you have to press the Menu button on the remote. If the receiver is password protected then you may need to enter the password which set at the time of locking the satellite TV receiver. If you have forgotten the password, you need to call customer service for password reset.

Step 2 : A number of channel lock options will be available on the menu. From this you need to select the correct lock.

Step 3 : After you select the lock a list of all channels will appear on screen. The channels will appear with a small box next to it. These are the option boxes relating to the channels that are placed beside them. You need to check-mark the boxes to select a channel for locking. If you wish to unlock a channel simply unmark the check-mark and you will get the channels on your main menu.

Following these three steps you can lock these dish TV channels. Your kids will not be able to view the channels unless they access the Electronic Program guide. You can also hide the channels from the electronic program guide.

Hide locked channel from Electronic Program Guide -

For that you need to select the locking system and have to enter a password for hiding the channels. You need to enter it twice to confirm the password. This will hide the channels you wish to lock from the Electronic Programming Guide of Dish Network.

Posted in Dish Network, Support Tags: How To View Comments

A DIY Guide : Troubleshooting Satellite TV

February 24th, 2010 Kristi Colinger

When it is working properly, satellite TV can be a great source for enjoyment. But when it comes to troubleshooting or fixing up some satellite TV problem, the things are not that smooth. However, before you start to yell at your satellite TV and frantically try the customer care number, just follow these quick and easy steps:

Step 1 : You need to make sure that the satellite TV dish is securely fasten down and tightly bolted to the base. You need to mount the satellite dish to you house, roof or ground in a secured manner.

Step 2 : You need to make sure that the dish antenna is unobstructed as well as Level. The dish should be aiming in the correct direction which is south in the United States. It should also be pointed toward an open area that has no obstacles like trees or buildings in the way. Also make sure the mast of the satellite is as level as possible so the elevation and azimuth coordinates won’t be skewed.

Step 3 : Check whether all the cables are secure or not. All of the cables should be strongly joined to the satellite TV as well as to the ground and the dish TV receiver.

ViP 622 DVR DishProPlus SD/HD Interactive TV Two-TV Dual-Tuner IR/UHF Pro Residential/Commercial Receiver

Step 4 : Find the signal strength of your satellite TV dish. You need to follow the receiver manual and use the main menu to the reach the screen titled “Test Satellite Signal“. Here you have to type in your ZIP code. Then you will be given the proper elevation and horizontal angular distance coordinates to which you can adjust you satellite dish.

Satellite Signal Strength

Step 5 : Align the satellite dish according to the horizontal angular distance and elevation coordinates. Performing this task is quite easy. You need to loosen or tighten a screw to change the elevation angle and have to adjust another screw along the sides for the horizontal angle. The optimal satellite signal strength should be 100. However, if the signal strength ranges between 60 and 85 then again it can be termed as very good. Take the help of someone to monitor the signal strength from the receiver.

Step 6 : If following these instructions you cannot fix your problem them you may need to unplug the receiver from the electrical port and again plug it and switch it on after one minute. However, if the problem persists, you need to contact the satellite TV provider.

Posted in Receiver, Satellite TV, Support Tags: Troubleshooting View Comments

How to Install Satellite TV

February 3rd, 2010 Kristi Colinger

Satellite TV is one of the most popular medium of TV entertainment at present. You can have a wonderful TV watching experience with Dish Network. There are wide arrays of dish channels that offer you quality Dish Network entertainment at the most affordable price. However, in order to install satellite TV in your home you need to follow a few guidelines.

Step 1 : First of all you need to find a suitable place in or around your home where you can place the satellite TV dish. You mush keep in mind that the satellite TV dish should be aimed towards the southern sky and should have an unobstructed line of sight with the sky. This is done to get a better quality signal from the satellites trough witch the satellite signals are transmitted.

Step 2 : Once the satellite dish is set up pointing towards the southern sky you need to connect the satellite dish with the satellite TV receiver with the help of a cable.

Step 3 : You need to connect the cable from Dish Network receiver with the TV sets. Once this is done the basic installation process will be done.

Step 4 : But there are a few steps to fine tune the satellite TV dish. You need to adjust the dish aiming towards the geosynchronous satellite; you need to adjust its angle, direction and rotation so that your satellite dish can receive optimum quality satellite signals.

By competing these small but important steps you have now successfully installed the Dish Network Satellite TV at your home. Now you can watch your favorite dish TV shows with high quality visual and sound output.

Posted in Satellite TV, Support Tags: How To, Install View Comments
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